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1. What's a Server? |
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| | | A
server is a computer (or software package) in a network that is used to provide
particular services to other computers. Here are some examples: |
- A
mail server routes email. IMAP and POP3 servers handle incoming mail,
and SMTP servers handle outgoing mail.
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A file server, also called a web server, holds your web pages, and
makes them available to your web viewers.
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2. What's an ISP? |
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| | ISP
stands for Internet Service Provider.
An ISP provides access to the Internet by giving its
customers the infrastructure and software necessary to cruise the World Wide Web
and send and receive e-mail, usually for a monthly fee.
Some
ISPs include America Online (AOL) and Earthlink. Exxelnet Solutions is
not an ISP. |
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3. What's PHP? |
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| | PHP
is a scripting language like ASP, which allows you to make dynamic web pages quickly
and easily. PHP
support is a standard feature for all Exxelnet Solutions web hosting accounts. |
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4. Do you support PHP? |
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| | Yes. Support for PHP4 and 5 are a standard feature on all Exxelnet Solutions accounts.
We currently support PHP version 4.2.2, version 4.3.1 and version 5.
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5. What country codes, top level domains, extensions can you host? |
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| | We
can host any domain name with any extension that your country will allow us to
host. There is no limitation on our part. |
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6. How do I migrate my website to Exxelnet Solutions from Another Hosting Provider? |
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| | There
are a few simple steps involved to migrate your website to our servers. Firstly,
subscribe to our web hosting plan. Upload your website and create your email
accounts in our servers. Next, contact your registrar (the company that you registered
your domain name with) and have them change the DNS information of your domain to
our name servers addresses. Most registrars have online Control Panels that
you can simply fill out to make the DNS changes yourself.
Our Domain Name
Servers:
| Primary
name server: |
ns1.enodns.com |
202.172.244.185 |
| Secondary
name server: | ns2.enodns.com | 203.81.38.20 |
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7. I already have my domain name and hosting. Will there be any downtime for |
| my web site and email if I switch to your services? |
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| | Follow
the following steps to minimise disruption or maintain NO downtime for your migration
exercise.
1. | Subscribe
to our hosting package. We will set up your web space and email you the server
setup info and instructions. | 2. | Upload/publish
your website to the new server. | 3. | Create
all the email accounts in the new email server according to what you have on your
old email server and configure the email disk quota if needed. |
4. | Modify
the DNS info of your domain name to that of ours. See previous answer. |
5. | Allow
24 to 48 hours for the new DNS info to propagate througout the Internet. Your
website and email are now hosted by the new servers. | 6. | Download
your emails from the old email server one last time and you may terminate your
hosting service with your previous hosting provider. | |
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Read more |
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8. What is Internet Propagation Time? |
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| | Internet
Propagation is the time that it takes for all the servers in the world to recognize
a new IP address once it has been transferred. |
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9. What are the restrictions on access to update my website? |
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| | You
will be given unlimited access 24-hours, 7 days a week to do so. |
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10. What type of files can I host? |
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| | You
can host most of the files including media files/ pdf files/ doc files. |
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