An important aspect of choosing your web hosting company is the level of service and support that you receive. The lowest price or a big brand name is not always the best if it sacrifices reliability, speed or security.
RapidCloud is a professionally run Internet Services Company based in Singapore, which prides itself on the highest levels of quality and customer service. We have efficient and competent support staff that you can rely on.
To give our customers peace of mind, we have the following to offer:
Your website will be hosted on our latest Intel Core2 Dual Processor with at least 4GB of RAM Windows 2003 or UNIX server.
Broadband hosting connected to the SingaporeOne Broadband network backbone in Singapore Internet Data Centre.
Separate* web server and email server for optimal performance of both servers.
Redundant email server (back-up) to ensure 100% up time* for your email service
User friendly & feature packed Hosting Controller for easy management of your hosting account. i.e. change ftp password, set ODBC DSN, check disk & bandwidth usage, etc
Separate WWW/DB/SPECIAL/LOG Folders for maximum security. Your database file sitting in DB folder is protected from unauthorised download as it is set to non-browseable mode.
FREE Mail Copy function for monitoring all incoming/outgoing emails of your domain
FREE comprehensive Web Statistics for monitoring your website hit rates
FREESubmission to more than 1000 Search Engines and Links
Technical support queries answered within 24 hours*
Free Powerful AntiVirus and Spam & Content Filtering for all incoming emails
And lots of other redundancy to ensure 99.9% up time for your server!
Email servers take up more processing power than the web servers. Having both together will only slow down the access to the server or in worst cases stall it. We understand the importance of this, hence RapidCloud Singapore has separate web and email servers to optimize the performance of both.
On top of that, we have a redundant email server on stand-by so that if one fails the other one will take over automatically, maximizing uptime.
We provide free technical support on the use of our web hosting and email services. We guarantee response to all email and telephone technical enquiries within 24 hours.
Technical faults are dealt with immediately (usually before you are even aware that there has even been a problem).